Privacy Policy

Paceforia is operated by PT Visi Ekosistem Digital (VIONIXASIA), Indonesia ("we"). This policy explains what personal data we process when you use the platform, why, and the rights you have under Indonesia's Personal Data Protection Law (UU No. 27 Tahun 2022). The organizer of each event you register for also receives your registration data and is responsible for how it uses that data to run its event.

• Account: name, email, phone number, and your profile photo if you sign in with Google.
• Profile and registrations: what an event asks for, such as date and place of birth, gender, address, ID number, blood type, emergency contact, jersey size, community, and — for some events — health information, an ID card or a medical document.
• Payments: amount, method, status and payment reference. Card, bank and e-wallet details are entered with the payment provider; we do not receive or store them.
• Technical: sign-in session data kept in your browser, and server logs used to run and secure the service.

• To create your account and process your registrations and payments.
• To send e-tickets, payment notices and event announcements.
• So organizers can run their events: start lists, race-pack collection, medical and emergency preparation, and results.
• To give support, prevent fraud and misuse, and meet legal obligations.

• The organizer of the event you register for — your registration details and uploaded documents.
• Payment providers that process your payment: Xendit and PayPal.
• Service providers that host and run the platform on our behalf: Supabase (database, sign-in and file storage), Google Cloud (application servers), Vercel (website) and Zoho ZeptoMail (email).
• Authorities, when the law requires it.

The public entry list of an event shows each participant's name, gender, category and registration status. We do not sell personal data.

Data is sent over encrypted connections. ID cards and medical documents are kept in private storage and opened only by the event's organizer, through short-lived links. Organizer team members see only what their role needs.

We keep your data while your account exists and as long as needed for event and financial records. When you delete your account, your profile, contact details, date of birth, blood type, emergency contact and uploaded documents are erased; the anonymized record of registrations and payments is kept for accounting.

• See and correct your data in My Account.
• Download a copy of your data with Download my data in My Account.
• Erase your account and personal data with Delete my account in My Account. Organizer accounts are closed through support.
• Withdraw consent or object to processing by contacting us; we reply within the period the law sets.

We may update this policy; the date above shows the latest version.

Questions or requests about your data: PT Visi Ekosistem Digital (VIONIXASIA) · contact@vionixasia.com · WhatsApp +62 812‑1230‑3426